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Old Channels Never Die, But How They Are Used Should Change

Posted by Michael Carter on Tue, Jan 17, 2017 @ 11:01 AM


Editor's Note: We are more digitally connected than ever before, and that trend doesn't seem to be slowing down anytime soon. As the digital web continues to become part of our daily lives, it leaves an enormous amount of opportunities for banks and credit unions to capitalize on. In this blog we discuss customer interaction and how banks can succeed if they can adapt!

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Topics: digital banking, Millennials, mobile

Digital Banking Technologies We Can All be Thankful For

Posted by Eric Brandt on Mon, Nov 28, 2016 @ 11:11 AM

Editor's Note: Many have said that technology makes our lives easier. When it comes to digital banking, we believe that there is some truth to that statement. As Thanksgiving wraps up, we take a moment to reflect on some of the digital banking technology that we're thankful for.

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Topics: digital banking, mobile, fintech

The More Things Change, The More they Stay the Same

Posted by Michael Carter on Wed, Aug 17, 2016 @ 09:08 AM

 Editors Note: According to Klaus Enzenhaufer, the 5 major pitfalls that financial institutions encounter with their digital channels are: quality, speed, user exprience, control, and running in place. In this 2 part blog series we discuss these pitfalls and how, even 2+ years later, financial institutions still face these same pitfalls. In this blog, we focus on quality and speed.

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Topics: digital banking, mobile