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Digital Banking: How to Make Mobile-First a Reality – Part Two

Posted by Jon Tvrdik on Wed, Aug 15, 2018 @ 07:08 AM

Editor's note: In Part Two of our mobile-first blog series, we discuss what role the user experience (UX) plays in a mobile-first strategy.

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Topics: mobile, UX

Digital Banking: How to Make Mobile-First a Reality – Part One

Posted by Jon Tvrdik on Tue, Aug 7, 2018 @ 14:08 PM

Editor's note: Financial institutions should have a mobile-first approach to optimize their digital engagement with customers.

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Topics: mobile, UX

Bigger Than a Bread Box - The Online/Mobile Replacement Cycle

Posted by Michael Carter on Tue, May 30, 2017 @ 09:05 AM

 Editor's Note: As an industry, we have really only reached the tip of the iceberg as it relates to digital banking. FinTech companies have the advantage when it comes to being nimble and providing the services that users want/need. In the eyes of many financial institutions, that same nimbleness can also make them risky. However, if financial institutions want to keep up and not risk commoditization and/or consolidation, they are going to have to partner with these digital banking companies. 

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Topics: fintech, digital banking, partner, mobile

When it Comes to Security, The User is Always the Weakest Link

Posted by Michael Carter on Thu, Apr 27, 2017 @ 13:04 PM

 Editor's Note: In today's blog we discuss the vulenerabilities of mobile devices. While most users understand the risk involved with relaying personal information over mobile apps, many choose to ignore these risks due to the convenience that it provides. Still, the burden is left on financial institutions and companies alike, to make sure the end user is as safe as possible.

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Topics: mobile, risks

Old Channels Never Die, But How They Are Used Should Change

Posted by Michael Carter on Tue, Jan 17, 2017 @ 11:01 AM

 

Editor's Note: We are more digitally connected than ever before, and that trend doesn't seem to be slowing down anytime soon. As the digital web continues to become part of our daily lives, it leaves an enormous amount of opportunities for banks and credit unions to capitalize on. In this blog we discuss customer interaction and how banks can succeed if they can adapt!

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Topics: mobile, digital banking, Millennials

Digital Banking Technologies We Can All be Thankful For

Posted by Eric Brandt on Mon, Nov 28, 2016 @ 11:11 AM

Editor's Note: Many have said that technology makes our lives easier. When it comes to digital banking, we believe that there is some truth to that statement. As Thanksgiving wraps up, we take a moment to reflect on some of the digital banking technology that we're thankful for.

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Topics: digital banking, mobile, fintech

The More Things Change, The More they Stay the Same

Posted by Michael Carter on Wed, Aug 17, 2016 @ 09:08 AM

 Editors Note: According to Klaus Enzenhaufer, the 5 major pitfalls that financial institutions encounter with their digital channels are: quality, speed, user exprience, control, and running in place. In this 2 part blog series we discuss these pitfalls and how, even 2+ years later, financial institutions still face these same pitfalls. In this blog, we focus on quality and speed.

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Topics: digital banking, mobile

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