270° View

On Ignoring Pundits, The Theory of Shiny Objects and Untimely Distractions

Posted by Michael Carter on Wed, Feb 15, 2017 @ 09:02 AM

Editor's Note: In this blog, we discuss Nassim Nicholas Taleb's book Antifragile and how it relates to the financial services industry. As consumers become more connected than ever before, it's crucial that banks and credit unions evaluate the industry deeply and create digital strategies for long-term success, not just using what's new.

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Topics: banks, digital banking, credit unions, financial institutions, Digital Transformation, Nicolas Taleb, Forrester Research, Laggards, Antifragile, Leaders

Old Channels Never Die, But How They Are Used Should Change

Posted by Michael Carter on Tue, Jan 17, 2017 @ 11:01 AM


Editor's Note: We are more digitally connected than ever before, and that trend doesn't seem to be slowing down anytime soon. As the digital web continues to become part of our daily lives, it leaves an enormous amount of opportunities for banks and credit unions to capitalize on. In this blog we discuss customer interaction and how banks can succeed if they can adapt!

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Topics: digital banking, Millennials, mobile

The Surprises in Marous' 2017 Trends

Posted by Michael Carter on Tue, Jan 10, 2017 @ 14:01 PM


Editor's Note: Last month, Jim Marous of The Financial Brand published an article "Top 10 Strategic Priorities for Banking in 2017. In this blog, we reflect and take a deeper look into the priorities that Marous discusses in his article. 2017 is going to be a crucial year for many financial institutions, and it appears that digital is going to play a substantial role.

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Topics: digital banking, Jim Marous, 2017

Digital Banking Wish List

Posted by Eric Brandt on Tue, Dec 20, 2016 @ 11:12 AM


Editor's Note: Last month in celebration of Thanksgiving, we wrote about Digital Banking Features that We Can All be Thankful For. From shopping, to ingredients, to Santa, lists seem to be a large part of the holiday season. As we celebrate the holiday season with loved ones, we made a list of our own and put together our Digital Banking Wish List.  

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Topics: digital banking, AI, Voice-Activated

Digital Banking Technologies We Can All be Thankful For

Posted by Eric Brandt on Mon, Nov 28, 2016 @ 11:11 AM

Editor's Note: Many have said that technology makes our lives easier. When it comes to digital banking, we believe that there is some truth to that statement. As Thanksgiving wraps up, we take a moment to reflect on some of the digital banking technology that we're thankful for.

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Topics: digital banking, mobile, fintech

If It's not Baroque, Don't Fix It

Posted by Michael Carter on Mon, Nov 7, 2016 @ 15:11 PM

Editor's Note: In this blog, we discuss baroque architecture and what it means for Digital Banking. Forrester analyst, Jost Hoppermann uses this analogy when discussing his "Trends in Digital Banking  Applications for 2017". We examine the brief in more detail as well as how it relates to a previous report, also by Jost, where he introduces Digital Core Banking!

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Topics: digital banking, trends, 2017

Forrester's Hoppermann on New Digital Core

Posted by Michael Carter on Fri, Oct 28, 2016 @ 09:10 AM


 Editor's Note: Forrester analyst, Jost Hoppermann, recently published a report entitled "An Introduction to Digital Core Banking." In this blog, we break down the report and discuss what a digital banking core renewal means for financial institutions.

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Topics: digital banking, core renewal

For Small Business, There is No Such Thing as One Size Fits All Banking

Posted by Michael Carter on Mon, Oct 17, 2016 @ 10:10 AM


Editor's Note: In this blog we take a look at small businesses and the pain that many of them face with their online banking solutions. Small businesses are opening and evolving at an extremely rapid rate. However, the banking solutions that are available for small businesses simply aren't keeping up. Many small business owners are forced to use corporate solutions, or manage their finances in a consumer account. If financial institutions want to properly serve their small business customers, they need to provide a solution sized appropriately.

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Topics: digital banking, webinar, small business

The Installed Base of Users Phenomenon

Posted by Michael Carter on Tue, Sep 27, 2016 @ 10:09 AM

Editors Note: Although behind industries such as retailing, financial institutions are starting to take the steps necessary to realize the digital transformations required to better serve their customers.  Many banks and credit unions are walking a tightrope trying to keep current users happy, satisfying their understandable need to manage risk, while still advancing their digital banking offerings. For many executives at these institutions, the decision is between getting stop gap functionality from the providers of their legacy systems, or looking to emerging platforms built specifically to accommodate the demands of the increasing number of digitrazzi in their customer base.  Stessa Cohen discusses this and more in her latest report.

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Topics: digital banking, digital banking platform

The Digital Banking Starting Line Up

Posted by Eric Brandt on Fri, Sep 2, 2016 @ 07:09 AM

Editor's Note: Much has been written about the "Platformification of Banking" by  Jim Marous, Ron Shevlin, and others. With the long-awaited football season finally here, we decided to have some fun by breaking down the components of a digital banking platform into positions to bring you the ultimate Fintech Football Team.

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Topics: data, digital banking, fintech