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Think of CX from the Inside Out

Posted by Michael Carter on Wed, Jul 13, 2016 @ 13:07 PM

Editors Note: Customer's are the lifeline of any business. It's no secret that without good customer experience (CX), your customers likely won't return and your business won't be around very long. In the digital age, CX has a direct connection with revenue. For financial institutions, the challenge is developing a CX that not only retains current customers, but also attracts new ones. 

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Topics: CX, digital banking

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