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Eric Brandt

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5 Key Takeaways from D3’s Webinar on Customer Loyalty – There’s Good News and Bad News

Posted by Eric Brandt on Tue, Nov 6, 2018 @ 09:11 AM

Editor's note: Last week, D3 hosted a webinar on customer loyalty, local/regional vs. national institutions and personalization. 

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Topics: fintech, data

D3/Harris Poll Survey reveals preference for regional and community FIs, but digital remains an obstacle

Posted by Eric Brandt on Wed, Oct 17, 2018 @ 09:10 AM

Editor's note: In this week’s blog, we share the main takeaways from our recent survey conducted online by The Harris Poll on D3’s behalf.

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Topics: digital banking, customer experience

How Apple’s Dual SIM Support Initiative Relates to Small Business Banking

Posted by Eric Brandt on Wed, Oct 3, 2018 @ 14:10 PM

Editor's note: Like Apple’s dual SIM support, FIs must provide a seamless experience between personal and business banking platforms.

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Topics: user experience, small business

CUNA Technology Council Conference 2018: The Top 3 Tech Takeaways

Posted by Eric Brandt on Tue, Sep 25, 2018 @ 09:09 AM

Editor's note: This year’s CUNA Technology Council Conference hosted discussions on the latest developments and trends in the credit union industry. 

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Topics: Digital Transformation

How to Rank Your Digital Banking Team Against the Competition: Defensive Lineup

Posted by Eric Brandt on Tue, Sep 18, 2018 @ 09:09 AM

Editor's note: In Part Two of our football blog series, we discuss what positions make up the ultimate digital banking defensive lineup.

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Topics: digital banking, AI

How to Rank Your Digital Banking Team Against the Competition: Offensive Lineup

Posted by Eric Brandt on Tue, Sep 11, 2018 @ 09:09 AM

Editor's note: In Part One of our football blog series, we discuss what positions would make up the ultimate digital banking offensive line.

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Topics: digital banking

Four Steps to Ease Your Digital Banking Conversion: Part Two

Posted by Eric Brandt on Wed, Jul 25, 2018 @ 13:07 PM

Editor's note: By developing a one-team mentality and leveraging early adopters, banks and credit unions can ensure a seamless digital conversion.

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Topics: digital banking

Four Steps to Ease Your Digital Banking Conversion: Part One

Posted by Eric Brandt on Wed, Jul 18, 2018 @ 11:07 AM

Editor's Note: Digital conversions can be daunting, but by implementing these four strategies, financial institutions can ease the pain points and ensure success. 

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Topics: Millennials, Gen Z

The Importance of a Financial Institution Controlling Its Own Digital Destiny

Posted by Eric Brandt on Thu, Jun 28, 2018 @ 09:06 AM

Editor's note: Financial institutions must implement a digital platform that provides a frictionless UX in order to boost competition and control of its digital destiny.

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Topics: digital transformation for banks

The UX Factor: How the Digital Banking Experience can Reduce Abandonment

Posted by Eric Brandt on Thu, Jun 14, 2018 @ 09:06 AM

Editor's Note: Successful banks are leveraging digital platforms with advanced analytics to help them maximize engagement and minimize product abandonment.

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Topics: digital banking strategy

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